Contact Us

Go on - get in touch

Got a question about discount days or exclusive cardholder promotions? Having some difficulty? We are available to shed some light and help you on your way to making massive savings with The Range.

Maybe check our FAQs before hand; it might save you a stamp!

Call our customer service on 0845 678 9798 or send us an e mail to customerservice@therange.co.uk

Your Range Prepaid card

If your query is about your Range prepaid card – you would like to
know the available balance on your card or hear your recent
transactions you can use our interactive voice
response (IVR) service by calling:

+44 (0) 2071 270 027 and
follow the instructions

Have your card details handy.

Call us

If you still need assistance in applying for your Range Card, please call +44 (0) 207 127 4849. If you can’t access your online account or you need help with registering your loading debit/credit crd, just give us a call on +44 (0) 2071 270 027 and follow the instructions. One of our customer service representatives will answer and assist you or you can e-mail us on cardservice@therange.co.uk

Write to us

You can send a query or comment to The Range by writing to the following address:

The Range, Tamar House, Thornbury Road, Estover, Plymouth, PL6 7PT

Lost and Stolen! ! !

If you card has been lost or stolen please contact us immediately on:

+44 (0) 2071 270 009 or e-mail us on lostandstolen@therange.co.uk